Frequently Asked Questions

Everything you need to know about your FC Barcelona official gear.

Are the products in the store official merchandise?

Yes, all products sold at the Barça Official Store are 100% authentic and licensed by FC Barcelona, ensuring the highest quality standards for our fans.

Can I customize my jersey with a player's name and number?

Absolutely. We offer official printing services for both current squad members and custom names. Please note that personalized items cannot be returned unless they are defective.

How long does international shipping take?

Standard international shipping typically takes 7-14 business days, while express shipping takes 3-5 business days depending on your location and customs processing.

What is your return policy?

You can return any non-personalized items in their original condition and packaging within 30 days of receipt for a full refund or exchange.

How do I know which size to order?

We provide a detailed size guide on every product page. Since sports apparel can have a slim fit, we recommend measuring a jersey you already own to compare against our charts.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various regional payment methods like Apple Pay and Google Pay.