Returns & Exchanges

At the Barça Official Store, we want you to wear your colors with pride, which is why we offer a 30-day return policy on all eligible merchandise. Please note that personalized jerseys and custom items are final sale and cannot be returned unless they arrive damaged or defective.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

3

Ship the Items

Affix the prepaid shipping label provided via the portal and drop off your package at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing